Dr Delphinium Designs & Events

I am upgrading my rating to 3 stars. After posting the review, I was immediately contacted by a Customer Relationship rep. My husband's account was fully credited. As an apology for the ruined anniversary day, the company sent a fresh arrangement twice bigger than my husband had ordered originally. ----------------------------------------- My husband ordered a flower arrangement for our anniversary when he was out of town. The arrangement was beautifully designed. Unfortunately, the orchids and hydrangea were not very fresh on delivery (Sunday 7/24/22) and have wilted the next morning (when I am writing this review). In addition, the receipt was attached to the vase... It was not asked for of course, because the online order was fully paid in advance. Very disappointed and asked my husband no to order from this place any more...

So happy to have discovered the most amazing and professional florist in the city. The customer service is like no other; from walking into their store to getting my wedding bouquet delivered to my doorstep, my experience was extremely pleasant. The team was extremely supportive and patient with me through the long decision making process as I was getting two of them . They were also really good at communicating and even shared the final look with me ahead of time for any additional changes I may want. They really did make me feel special and the flowers were just breathtaking! I felt like a Queen!

I contacted Dr. Delphinium in March 2022 with an unusual request—I needed floral arrangements for two weddings set to take place during WrestleMania weekend. I only gave the team a little over a week of notice, but the magicians at Dr. Delphinium delivered an incredible floral display that served as the backdrop for the event, as well as centerpieces and bouquets for the brides and grooms. Throughout the experience they were cheerful, helpful, creative, and just all around amazing. If I lived in Dallas, I would use them for every event I could.

Came today to get a corsage for my nephew to give his girlfriend for homecoming and not only did it turn out GORGEOUS (as expected), the team had it made and ready to go within the hour! Always love the gorgeous flowers and amazing customer service at Dr.D!

Have ordered from them multiple times and have only ever had one issue. A Hand Written card I ordered was not included in the order, and after reaching out to their customer service within 30 minutes I heard a response back, offering to get the card out to me by the afternoon or offering a refund for the card. Excellent Arrangements and gifts, but ALSO excellent customer service.