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Google Reviews
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Dana Dowell
Dana Dowell
a week ago
My room was located right in front of a construction site that started before the sun came up so I did not sleep for three mornings! I also could not open my blinds because my room also faced the delivery entrance and there were workers out there whenever I was in my room. The room needed more light , much better housekeeping and a full length mirror. I think I’ll go back to the Mansion unless they can make it up to me my next trip to Dallas and put me in a better location and improve the housekeeping.
Cindy Castillo
Cindy Castillo
3 months ago
I can't say enough about this hotel and this area! Even if you never leave the premises there is enough shopping, restaurants and bars to keep you entertained. Hotel is on prime location for other great dining in walking distance. The lobby is always cool, beautiful and on point!
Anon
Anon
4 months ago
Very accommodating staff and good service. After using the shower in my room, there was an overwhelming sewer smell that got in the room. I called the front desk and they moved my wife and I into another room and gave us an upgrade for the trouble. No fuss no issues. Was in a new room within 20 minutes. In a nice location in uptown Dallas.
Jessica McBurney
Jessica McBurney
5 months ago
We attended the Bridgerton Inspired Brunch... run by Louis Ford.. what an experience!!! From the cocktails to the fresh brewed tea... to scones and tea sandwiches.. everything was perfect! Endless champagne and treated like the Duke & Duchess themselves.... the live music was incredible- everything was perfect. Highly recommend attending an event here.
Jene Ebest
Jene Ebest
2 months ago
Decent hotel with a beautiful lobby. At one point we were locked in our room as door was stuck, had to call the front desk. Resort fee not included in price of room which is a bit much for a hotel in Dallas which is not a resort area. Luxury hotel so expected expensive but then add parking and resort fee. Won't be staying here again, just wasn't worth the cost when there wasn't even a bartender at the pool, that's not very resort feeling.
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